At aceofficesystemssale, we want you to know exactly how your order will be handled, shipped, and delivered before you complete checkout. This Shipping Policy explains our processing times, delivery estimates, shipping eligibility, and order tracking process.

Order Processing

Orders placed before 2:00 PM Eastern Time (ET) on a business day are submitted to our fulfillment team the same day. Orders placed after 2:00 PM ET, or on weekends and U.S. federal holidays, begin processing on the next business day. Our standard processing time is 1–2 business days. During this window, we verify your order, prepare the item, and hand it over to the carrier. This processing window gives the carrier enough time to pick up and scan your package.

Shipping Coverage

We currently ship only within the contiguous 48 United States. We do not ship to Alaska, Hawaii, Puerto Rico, or any other U.S. territory. We also do not ship to P.O. boxes, APO/FPO addresses, or international destinations.

Shipping Method and Delivery Estimate

We select a suitable carrier based on the destination state and the size of the item. The carrier is chosen at the time of fulfillment to match the delivery route; we do not use a random carrier selection process. The estimated delivery time after handover is 3–5 business days for the contiguous 48 states.

StageTimeframeWhat Happens
Order cut-offBefore 2:00 PM ETOrder enters the fulfillment queue the same business day
Processing time1–2 business daysOrder is prepared, packed, and handed to the carrier
Carrier transit time3–5 business daysCarrier delivers to the address in the contiguous 48 states
Total estimated delivery time4–7 business daysProcessing time + carrier transit time

The total delivery time is processing time plus carrier transit time. The carrier transit time is an estimate, not a guaranteed delivery date. Weather, peak season, or unforeseen events can occasionally affect delivery. If a delay occurs, we will provide the latest tracking information available so you can follow the shipment.

Shipping Cost

Standard shipping is free for orders shipped to the contiguous 48 United States. There is no minimum order value required to qualify for free shipping. We do not charge shipping fees at checkout for eligible addresses.

Sales Tax

We do not calculate or collect sales tax on our website. No sales tax is added at checkout, and we do not charge tax on any order. The price you see at checkout is the price you pay for the item and shipping.

Order Tracking

Once your order is handed to the carrier, we will send a tracking number to the email address you provided at checkout. You can use that tracking number on the carrier’s website to follow your package. If you do not receive tracking information within 2 business days after placing your order, please contact us at info@aceofficesystemssale.com or call +1 443-350-1314 during our service hours.

Delivery Issues

If tracking shows that your package was delivered but you cannot locate it, please check with neighbors or your local carrier facility first. If the package is still missing, contact us within 7 days of the delivery scan so we can open a carrier inquiry. If an item arrives damaged, please keep the packaging and contact us within 48 hours of delivery so we can review the issue and arrange a return or replacement under our Return & Refund Policy.

Contact for Shipping Questions

aceofficesystemssale
2126 E Old Philadelphia Rd, Elkton, MD 21921, United States
Email: info@aceofficesystemssale.com
Phone: +1 443-350-1314
Service hours: Monday – Friday, 9:00 AM – 6:00 PM ET